Shipping & Delivery Policy

Effective Date: June 25, 2026

At Slayers Globe, we are committed to delivering your jewelry safely, securely, and as quickly as possible. Every order is carefully prepared before shipment to ensure it meets our quality standards.

Order Processing

• All orders require 3–5 business days for processing before shipment.

• Processing includes payment verification, quality inspection, secure packaging, and dispatch.

• Orders are processed Monday through Friday, excluding weekends and public holidays.

• During product launches, promotional events, or peak holiday seasons, processing times may be extended. Customers will be notified if significant delays occur.

Shipping & Delivery Time

Once your order has been dispatched, the estimated delivery time is:

• Delivery Time: 4–9 business days

Estimated Total Delivery Time: 7–14 business days (Processing + Shipping)

Please note that delivery timelines are estimates and are not guaranteed.

International Orders: International shipments may require additional transit time due to customs clearance, import processing, local courier operations, remote delivery locations, or other factors beyond our control. As a result, international deliveries may take longer than the estimated delivery timeframe.

Tracking Information

• Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.

• Tracking information may take 24–72 hours to update after dispatch.

Delivery Delays

While we work with reliable shipping partners, delays may occasionally occur due to factors beyond our control, including but not limited to:

• Customs inspections

• Severe weather conditions

• Carrier operational delays

• Public holidays

• High shipping volumes

• Incorrect or incomplete shipping addresses

Slayers Globe is not liable for delivery delays caused by third-party shipping carriers, customs authorities, or other unforeseen circumstances.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information.

If an incorrect or incomplete address is provided:

• We are unable to guarantee successful delivery.

• Additional shipping charges may apply for reshipment if the parcel is returned to us.

• Orders cannot be modified once they have been shipped.

Failed Delivery Attempts

If a delivery cannot be completed due to customer unavailability, refusal to accept the package, or failure to collect the parcel from the carrier, the order may be returned to us.

In such cases:

• Original shipping charges are non-refundable.

• Reshipping fees will apply before the order can be dispatched again.

Customs, Duties & Import Taxes

International orders may be subject to customs duties, import taxes, VAT, or other government-imposed fees.

These charges are determined by the destination country and are the sole responsibility of the customer. Slayers Globe has no control over these fees and cannot estimate their amount.

Lost Packages

If your tracking shows no movement for an extended period or your package appears lost in transit, please contact us within 7 days of the expected delivery date.

We will work directly with the shipping carrier to investigate the shipment. Claims may take several business days to resolve.

Contact Us

If you have any questions regarding shipping or delivery, please contact our customer support team.